Privacy Policy

Introduction

This is the privacy and cookies policy for this website, run by https://www.papcup.co.uk (our “Website”). This policy applies to your use of the Website and the services we offer.

The policy details information about us and how we process your personal information when you use our Website and services. This policy applies globally.

If you continue to browse and use the Website and our services, you agree to this policy together with our terms and conditions (our “terms”).

If you do not agree with this policy or our terms, you must stop using our Website and our services immediately.

We may vary this privacy and cookies policy from time to time and the revised policy will apply to the Website and our services from its date of publication. You must check this page regularly to check for any updates.

This Website requires users to be at least 18 years old. In using this website and accepting these terms, you confirm and warrant that you meet the minimum age requirement of 18 years.

About https://www.papcup.co.uk

This Website is operated by PAPCUP LTD, of 58 Wood Lane, White City, London, W12 7RZ (“we”, “our” or “us”).

You can contact us in relation to data protection matters at: contact@papcup.co.uk. You should email this address if you wish to exercise any of your legal rights with respect to your data or you have any questions regarding how we process your data.

The Personal Data We Collect

We consider personal data to be any data which can identify you as an individual person. We do not consider that data where your identity has been irretrievably removed or anonymous data does not constitute personal data.

We may collect the following types of information:

• User profile information, such as username, password, site and purchase history and your marketing preferences.
• Basic information, such as name, gender, date of birth, and marital status.
• Contact information, such as email address, telephone number and shipping addresses.
• Site activity information, including how you use the Website, its features and our other services.
• Technical information, such as the internet browser and computer you use, your IP address, your location, and information about cookies and plugins.
• Marketing signup information, such as your email address, name (if provided), and preferences regarding communication.
• Waitlist information, including your email address and any optional details you share when registering interest.
• Information you provide through forms (enquiries, feedback, surveys, requests).
• Content you submit for publication (testimonials, quotes, images, videos, or reviews).
• Event registration information, such as your name, email, organisation, and related details.

We collect this data as you:

• use our Website and its features;
• use our services and buy our products;
• request to receive marketing materials; and
• contact, communicate or correspond with us.

We do not intentionally request special category data (such as health information or genetic data). However, given the nature of our work in women’s health, users may voluntarily provide such information when contacting us. Where this occurs, we process such information only to respond to your enquiry, under Article 9 of the UK GDPR.

How We Use Your Data

We may use your personal data:

• to fulfil our business goals and services;
• to contact you regarding your use of our Website;
• to comply with legal obligations or contracts;
• to create aggregated statistics;
• for legitimate interests where your rights do not override them;
• to send newsletters, updates, or marketing communications with your consent;
• to contact you regarding product updates or waitlist participation;
• to respond to enquiries or feedback;
• to publish testimonials or reviews with your consent; and
• to manage event or webinar registrations.

You may unsubscribe at any time via links in emails or by contacting us at contact@papcup.co.uk. We will not sell your data to third parties without your consent.

Legal Basis for Processing Your Data

• Contract: To perform or enter into a contract with you.
• Consent: When you voluntarily provide it, such as signing up for marketing or submitting testimonials.
• Legitimate Interests: To improve our services, secure our Website, and communicate legally permitted updates.
• Legal Obligation: To comply with legal or regulatory duties.
• Special Category Data: Processed only with explicit consent when voluntarily provided.

Third Party Content

Our Website may contain links to third-party sites. Their privacy and cookie policies apply when you interact with those services. Please review them carefully before use.

Data Security

We employ technical safeguards to protect your personal information from loss, deletion, alteration, or unauthorized access. In the event of a security breach, we will notify affected users and the ICO as required.

International Transfers

Some third-party partners are located outside the UK. When your data is transferred internationally, we ensure compliance with legal standards such as Standard Contractual Clauses and apply appropriate safeguards.

Your Legal Rights

You have rights to access, rectify, delete, restrict, or object to our processing of your data, and to data portability, consent withdrawal, and human review of automated decisions. Visit www.ico.org.uk for more information.

Complaints

You can lodge complaints with the Information Commissioner’s Office (ICO). However, we encourage contacting us first at contact@papcup.co.uk so we can resolve issues promptly.

Cookies

Our Website uses cookies to function effectively. Cookies are small data files that help us recognize you and improve your experience. We seek your consent for all non-essential cookies.

Types of cookies we use:

• Strictly Necessary: Essential for core website functionality.
• Preference: Remember your settings and preferences.
• Analytical: Understand site usage to improve performance.
• Targeting: Deliver relevant advertising and measure engagement.

You can disable cookies via your browser, though this may affect site performance. Learn more at ICO’s cookie guide.

General

You may withdraw consent for marketing or waitlist communications at any time by contacting us at contact@papcup.co.uk.